1. Privacy Policy

Introduction
Welcome to Vandra! This Privacy Policy explains how we collect, use, and protect your personal data. We are committed to safeguarding your privacy, whether you live in the EU, the US, or elsewhere around the world.

1. Data We Collect

• Personal Information: Such as your name, email address, phone number, mailing address, payment details, and any other information you provide when creating an account or placing an order.

• Usage Data: Information about how you browse our website, including pages visited and browser details (e.g., IP address, device type).

• Cookies: Small files placed on your device. (See our Cookie Policy below.)

2. How We Use Your Data

• Order Processing: To fulfill and ship orders, as well as manage payments.

• Customer Support: To respond to inquiries and provide updates.

• Marketing: To send promotions and product updates, if you have opted in where required by law.

• Analytics: To improve website performance and user experience.

3. Legal Basis for Processing (EU Residents)
For EU residents, Vandra processes personal data in line with the GDPR. Our legal bases include:

• Consent: When you have given us permission to process your data.

• Contract: When data is necessary to complete a purchase or provide a service.

• Legal Obligation: When data must be processed for legal reasons.

• Legitimate Interest: When the processing is needed for our business and doesn’t infringe on your rights.

4. Data Sharing & International Transfers

• Third Parties: We share data with logistics providers, payment processors, and analytics tools as needed to operate our business.

• International Transfers: Data may be stored or processed in countries outside your residence. We use lawful measures, like standard contractual clauses, for such transfers.

5. Data Retention
We retain your personal data only as long as needed for business or legal requirements. Afterward, data is either deleted or anonymized securely.

6. Your Rights

• Access & Correction: Request to view or update your personal data.

• Deletion & Restriction: Request deletion or restriction of certain data uses.

• Opt-Out: Unsubscribe from marketing emails or contact us to opt out (as required by local laws).

• Complaints (EU): File a complaint with your local data protection authority if needed.

7. Children’s Privacy
We do not knowingly collect personal data from children under 16. If you believe a child has provided us data without parental consent, contact us to remove it.

8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website.

9. Contact Us

• Email: [privacy@vandra.com]

• Address: [Your Company Address]

2. Cookie Policy

Introduction
Vandra uses cookies and similar technologies to enhance website functionality and improve your experience.

1. What Are Cookies?
Cookies are small text files stored on your device. They help websites work efficiently and provide analytical data to owners.

2. Types of Cookies

• Essential Cookies: Required for core functionalities, like cart and account login.

• Performance Cookies: Gather anonymous data to help us optimize site performance.

• Functional Cookies: Remember your preferences, such as language or region.

• Targeting Cookies: May be used for tailored advertisements or limiting ad frequency.

3. Managing Cookies
You can control or delete cookies via your browser settings. Disabling certain cookies may affect the site’s functionality.

4. Updates to This Policy
We may revise this Cookie Policy occasionally. The latest version is always on our website.